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Contact Info

Company Profile

As Brazos Distributors Inc., dba Discount Vacuum & Appliance, we've been selling brand new, name brand vacuum cleaners and major appliances at discount prices for over 35 years. We are one of the largest independent vacuum cleaner discounters in the country and a factory authorized service center for most of the name brands we sell.

We started selling online in 1998. VCDiscounter.com is the abbreviated / merged version of the domains that began our online presence back in the late 1990's: VacuumCleanerDiscounter.com and Vacuum-Discounter.com.

VCDiscounter.com is hosted by Bigcommerce which maintains the servers, technology and security behind the store. This allows us to focus our resources on serving you and bringing you the lowest prices with the best customer service online.


Note: We accept orders via our website which uses a secure shopping cart system. We do not accept orders via e-mail, however, because e-mail is NOT a secure form of communication and you should NEVER send your credit card information via e-mail to ANYone.
General Questions: info@VCDiscounter.com
RMA Requests: rma@VCDiscounter.com

Physical

Note: Our offices are located in a separate building from our warehouse. Please follow RMA or mailing instructions exactly. RMA instructions will be e-mailed to you in accordance with our Return Policy and you must include the RMA# on the address label.

~DO NOT SHIP ANY PRODUCT TO EITHER ADDRESS WITHOUT PRIOR APPROVAL.~

All correspondence, including cashier's check or money order payments should be mailed to the Office address below:


Office:
(and
Returns)
VCDiscounter
3421 Bosque Blvd
Waco, TX 76710
Corporate: Brazos Distributors, Inc.
dba Discount Vacuum & Appliance
3421 Bosque Blvd.
Waco, TX 76710
Warehouse: Warehouse
1201 Austin Ave.
Waco, TX 76701
   

Voice

Note: Our office hours are 9:00AM - 5:00PM CST Mon - Fri. If all lines are occupied when you call, the call will roll over to a voice-mail system so you don't have to hold. Please leave a detailed voice-mail and one of our representatives will return your call as soon as they are able.


Toll Free: 866.737.8524
Local: 254.247.2818
If your call is forwarded to voice-mail and you do not leave a message, we will not know that you need a return call. If we receive both e-mail and voice-mail messages, we will return the more efficient of the two methods, usually e-mail.


Accept Online Payments

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